Shipping policy
Shipping Policy
Order Processing
Thank you for visiting and shopping at Wellness Beauteeg.
It will take 1 business day to process your order, regardless of the shipping option selected at checkout. We ship Monday through Friday, excluding weekends and holidays. We offer Saturday delivery for orders placed by 5 pm GMT the day before, by selecting FedEx Priority Overnight at checkout. You will receive a confirmation e-mail with the tracking link once your order ships which can take up to 48 hours to update. If you do not see your shipping confirmation email in your inbox, please check your junk/spam or promotions folder. Standard & Express shipping costs and any other third-party fees such as shipping insurance are non-refundable. We cannot be held accountable for any delays caused by the carrier.
Kindly note that if inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing by an additional 1-2 business days. We encourage all customers to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided.
Most packages are delivered to the mailbox or front door of the address provided; however, it is up to the delivery courier to decide if the package is safe being left in the open. If they deem it unsafe, they may hold the package at a local post office or re-schedule another delivery. Our best recommendation is to input a shipping address where you know you or someone else will be available to accept the package (a work address or a friend's address).
Please allow [timeframe] to process your order. Expect an email within this period to let you know your order is on the way. Please allow three business days to process your order. Expect an email within this period to let you know your order is on the way!
Local Delivery
During checkout, enter your address and choose the ship option. Click the "Continue to shipping" button. Local delivery is available for addresses within 5 miles] of our shop. If the local delivery option does not show up during checkout, your order is not eligible for local delivery. Our shop is open from 9 am to 5 pm GMT Monday to Saturday. Orders placed outside these times will be processed during our next opening hours.
When your order is ready for delivery, you will receive an email with real-time tracking information.
Flat Rate Shipping
Orders are generally shipped within [timeframe] using [your shipping provider i.e. Canada
Post's delivery standard is 2 - 7 days]. A flat rate shipping fee of [fee] applies to orders shipping to [locations outside the local region]. Optional: We do not ship outside of [your country] at this time.
Domestic Shipping Rates and Estimates:
For calculated shipping rates
Shipping charges for your order will be calculated and displayed at checkout.
For simple flat-rate shipping:
We offer £X flat rate shipping to [list countries].
Free Shipping
You can also emphasize any free shipping thresholds you offer (e.g. free shipping for orders over £75). For multiple shipping options, you can list carrier options, prices, and delivery times in a table
Shipping option Estimated delivery time Price
Shipping option Estimated delivery time Price
Option 1 X to X business days £X
Option 2 X to X business days £X
Option 3 X to X business days £X
International Shipping
We offer international shipping to the following countries: [list of countries]. If relevant you can also include countries you don’t ship to: At this time, we do not ship to [list of countries]. If you’re using calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. If you offer multiple international shipping options, you can list them in a table as well. You can include broader delivery timelines (e.g. 8 to 20 days) for international shipping since expectations can vary greatly depending on the destination.
Shipping option Estimated delivery time Price Option 1 X to X business days $X Option 2 X to X business days $X Option 3 X to X business days $X Your order may be subject to import duties and taxes (including VAT), which are incurred once
Shipping Option Estimated Delivery Price
Option 1 X to X business days £x
Option 2 X to X business days £x
Option 3 X to X business days £x
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Company] is not responsible for these charges if they are applied and are your responsibility as the customer.
Refunds, Returns and Exchanges
We accept returns up to X days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. If your order arrives damaged in any way, please email us as soon as possible
at support@email.com with your order number and a photo of the item’s condition. We
address these on a case-by-case basis but will try our best to work towards a satisfactory
solution.
If you have any further questions, please don't hesitate to contact us at support@wellnessbeauteeg.com